Sales Support Specialist (FL, Boca Raton)

MPLT Healthcare…Where Potential Soars, Culture Thrives, and Sales Meets Purpose!

A bit about who we are:

With years of healthcare and physician staffing experience, MPLT Healthcare has the knowledge, resources, and proven industry commitment to help facilities meet the increasing demands of today’s rapidly changing healthcare landscape. We specialize in placing highly qualified physicians and advanced practice clinicians in locum, locum-to-perm, and direct hire staff positions. We will always be people helping people as we strive to earn the long-term loyalty of our clients, providers, and employees through our dedication to selfless service, a relentless focus on quality, and a culture of excellence.

Some of our recent accolades include:

• ClearlyRated’s 2024 Best of Staffing® Client Diamond Award
• ClearlyRated’s 2024 Best of Staffing® Talent Diamond Award
• South Florida Business Journal's 2024 Best Places to Work Honoree – Ranked #1
• South Florida Business Journal’s 2023 South Florida Temporary Personnel & Staffing Agencies
• South Florida Business Journal’s 2023 Top Private Companies in South Florida
• Staffing Industry Analysts’ 2023 Largest Locum Tenens Staffing Firms in the U.S.
• Staffing Industry Analysts’ 2023 Largest Healthcare Staffing Firms in the U.S.
• Staffing Industry Analysts’ 2023 Fastest Growing Staffing Firms in the U.S.

Why you’ll love working here:

As a staffing company, we have the satisfying role of helping connect people with life-changing opportunities—and we have fun doing it! Our world-class company culture will offer you the training and support you need to thrive, professional development opportunities to guide you in your career, plenty of team-building fun, and highly rewarding incentives for putting in the work.

Now let’s get into the Sales Support Specialist role:

• Facilitate and manage the processing and execution of all Confirmation Letters, ensuring that all agreements have signatures and are attached in erecruit and updated in online tracking system.
• Assist with ensuring that all providers have submitted electronic timecards and MPLT clients have approved all submitted timecards. Call providers for missing timesheets.
• Help troubleshoot payroll issues and assist in entering provider’s time and expenses as needed.
• Facilitate obtaining client timesheet signatures for clients that require signed timecards.
• Assist with booking provider’s travel arrangements as necessary and handling travel modifications.
• Onboard new providers by sending new hire Payroll documents, review of payroll and travel processes and inputting payroll data into the Candidate Tax tab in erecruit.
• Assist with answering the toll-free business line for MPLT in an upbeat, positive, and professional manner, redirecting calls to the appropriate MPLT team member.
• Assist with planned company events as requested by ordering food and necessary supplies, setting up conference rooms or meeting space, decorating, passing out company swag/gifts and running out to pick up food and supplies as needed.
• Recognize each employee’s birthday by posting their birthday on Teams and delivering an MPLT Birthday “Basket” to their desk on their special day.
• Order items with Director approval as needed for the Team – office supplies, flowers for providers or clients, etc.
• Respond timely to all requests from Physicians, Clients and MPLT team members.

To excel as our Sales Support Specialist, you’ll need to come with:

• Excellent interpersonal, written, verbal and presentation skills with the ability to communicate and discuss information in a professional and sensitive manner.
• Strong organizational, critical thinking and problem-solving skills.
• Strong attention to detail with solid follow up skills.
• Must be able to work in a fast-paced environment and work well under pressure.
• Microsoft Office skills and experience with a CRM/ATS database.
• Comfortable with creating reports, analyzing data, and making recommendations.
• Self-motivated and has ability to work independently and make independent judgments and decisions within established guidelines.
• Possess the knowledge, as well as the skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
• Ability to effectively interact with internal and external employees and other outside contacts.
• Organize and prioritize workload while maintaining the ability to suddenly change what you are doing to meet necessary deadlines.
• Demonstrable teamwork attitude.
• Experience working in a locum’s and/or staffing industry environment is preferred.

So… what else is in it for you?

We offer a competitive compensation package that includes medical and dental insurance, paid time off, a 401(k) plan, and other generous perks such as monthly team celebrations and quarterly recognition and awards.

MPLT Healthcare provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MPLT Healthcare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.